Last modified on: 06.04.2022

At https://neocloud.mk we are devoted to respecting and preserving the privacy and security of all personal data which we collect from our website’s visitors and users, while acting in the capacity of a personal data controller, in compliance with the applicable laws and regulations regarding personal data protection.

Our website uses cookies, as well as pixels, local storage and similar technologies (in combination with cookies, unless otherwise stated), in order to better differentiate you from other visitors and users. This helps us ensure better user experience, improve our services and personalize the ads and contents that are displayed for you while you browse through our website.

The present Cookie Policy describes the different kinds of cookies that we use, the reasons and purposes for which we use them, as well as the type of data that they collect from you and about you. Please read this Policy carefully before proceeding to use our website.

A detailed overview of the cookies which we currently use can be found in Section 5 of this Policy, in the form of a list of cookies. For further information regarding personal data protection at our website, please refer to our Privacy Policy.

1. What are cookies?

Cookies are small files consisting of letters and digits which we store on your web browser or locally on your device’s hard disk, which can be thought of as your device’s memory.

1.1. First-party cookies and third-party cookies

Depending on the domain which places them, cookies may be first-party cookies or third-party cookies.

•  First-party cookies – placed by the domain of the website which a user is currently visiting (for example, cookies places by our website’s domain).
•  Third-party cookies – placed by a domain other than the one of the website which a user is currently visiting; thus, if a user is visiting a page on a particular website and a separate entity places a cookie through that page, this would be a third-party cookie.

Persistent and session cookies

Cookies are subdivided into persistent and session cookies depending on whether they are kept on a user’s device or only on a web browser during a given session.

•  Persistent cookies – remain on a user’s device for a certain period of time, specified in a given cookie itself. They are activated each time that the user visits the website which placed them.
•  Session cookies – enable webmasters to link a user’s actions during a given session on a web browser. Each browser session starts when the user opens a browser window and ends when he or she closes that browser window. Session cookies are created on a temporary basis. Once the web browser is closed, all session cookies are deleted.

2. What kinds of cookies do we use and what for?

In general, our website uses cookies to better differentiate you from other visitors and users. This helps us improve our website and provide a better experience for you while you browse through it. The cookies which we use on our website can be categorized as follows:

•  Necessary cookies
•  Performance cookies
•  Functionality cookies

Some cookies may serve more than one of the above purposes.

2.1. Strictly necessary cookies enable you to navigate through a given website and to use its basic features, for example to access secure areas. Without these cookies, the website would be unable to provide the required services.

We use strictly necessary cookies for the following purposes:

•  identifying users and recognizing whether they are logged into the website
•  ensuring that users are connected to the right service on our website at times when we are making changes to the way our website operates
•  security purposes

2.2. Performance cookies collect information about the way that users make use of the website, for example which pages they visit and whether they experience any errors. These cookies do not collect any information which could identify users personally. They are used solely to improve the website’s operation, to provide insight into users’ interests and to assess ad effectiveness.

We use performance cookies for the following purposes:

•  web analytics and gathering statistical data regarding the way that users make use of our website, including the number of users who have viewed a certain product or service
•  providing feedback to related parties when our users have also visited their website through ours
•  improving our website by detecting and analysing all errors which users experience
•  testing different website designs

Some of our performance cookies are managed by third parties on our behalf.

2.3. Functionality cookies serve to provide services to users or memorize their settings and actions, in order to enhance their user experience during their visit to a given website.

We use functionality cookies for the following purposes:

•  memorizing settings applied by users, such as layout, text size, colors and various other preferences
•  memorizing whether you have already interacted with a specific one-time component on a given webpage, to avoid redundant repetition
•  memorizing whether you have already been asked to fill out a survey
•  displaying your login status
•  providing and displaying embedded video content
Some of our functionality cookies are managed by third parties on our behalf.

3. When do we need your consent?

All cookies require your consent, which we ask for before placing them on your device. You can give consent by clicking on the corresponding button on the banner displayed. If you do not wish to give consent or wish to withdraw your cookie consent at any time, you will need to delete and block or disable our cookies through your web browser; see below for more information on how to do this. Please note that disabling our cookies will affect the functionality of our website and may prevent you from accessing some of its features.

4. How can you delete and block cookies?

Most browsers allow some degree of control over most cookies through browser settings. These settings can usually be found in your browser’s “options” or “preference” menu. For further information regarding these settings, the following links may prove helpful (otherwise, you can use the “help” option in your browser for additional instructions):

•  Cookie settings in Microsoft Edge
•  Cookie settings in Chrome
•  Cookie settings in Firefox
•  Cookie settings in Safari
Please note that if you use your browser’s setting to block all cookies (including strictly necessary cookies), there is a risk that you will no longer be able to access some or all parts of our website.

Unless you have adjusted your browser’s settings to reject cookies by default, out system will place cookies as soon as you visit our website.

Further information

For further information regarding cookies, including the reasons and purposes for which they are placed and the steps required to adjust and delete them, please refer to www.aboutcookies.org.

5. Листа на колачиња

Technical Name	Source	Purpose	Persistent/Session	Type
_icl_current_language	neocloud.mk	Website plugin which stores users’ language preferences	1 day	Functionality
PHPSESSID	neocloud.mk	Native PHP application which stores users’ unique session ID; deleted when the web browser is closed	Session	Strictly necessary
__utma	Google Analytics – third-party cookies	Used by Google Analytics to differentiate users and sessions. For more information, see Google Analytics Cookie Usage	2 years	Performance
__utmc	Google Analytics – third-party cookies	Used by Google Analytics to differentiate users and sessions. For more information, see Google Analytics Cookie Usage	Session	Performance
__utmz	Google Analytics – third-party cookies	Used by Google Analytics to differentiate users and sessions. For more information, see Google Analytics Cookie Usage	6 months	Performance
__utmt	Google Analytics – third-party cookies	Used by Google Analytics to differentiate users and sessions. For more information, see Google Analytics Cookie Usage	10 minutes	Performance
__utmb	Google Analytics – third-party cookies	Used by Google Analytics to differentiate users and sessions. For more information, see Google Analytics Cookie Usage	30 minutes	Performance

6. Contact

For any questions or comments regarding this Cookie Policy, or personal data protection in general, feel free to contact us at officer@neocom.com.mk.